๐Ÿท๏ธ Admin Only

Categories

Create and manage the job categories that organise your team's work โ€” service types, job classes, and billing groups.

Screen Categories

What are Categories?

Categories organise your team's recurring work into meaningful groups. There are no restrictions on how you define them โ€” use them for each service you offer (e.g. GST, Income Tax, Audit, TDS) and each back-office operation. Think of a category as a service or workflow area, and the jobs within it as the individual steps in that workflow.

The category tag appears on every job card in My Calendar, Team Calendar, and Time Sheet โ€” making it easy to see what type of work is scheduled, filter by service type, and understand workload distribution at a glance. Categories also drive the colour coding throughout the app.

โ„น๏ธ Admin access only. Categories can only be created and managed by organisation admins. Team members see the category tag on their job cards but cannot add or edit categories.

Key Features

Add Category modal โ€” name and colour picker

How to Manage Categories

Adding a new category

Categories list โ€” your categories after setup

Editing a category

Deleting a category

โ„น๏ธ Jobs still run after a category is deleted. If you delete a category that has active slots, those jobs continue to run as normal โ€” they just display without a category label. No data is lost, but the jobs will appear uncategorised in reports and filters.

Best Practices

One concept per category name

Each category should represent a single type of work. Avoid combining two different job types into one name โ€” for example, "Delivery Customer Success" combines two unrelated work types into one label, which breaks your filters and reports. If you need to distinguish sub-types, use the description field, not the category name.

Good examples: "GST Filing", "TDS Return", "Audit", "ROC Compliance", "Accounts Finalisation"
Avoid: "GST and TDS", "Compliance Work", "Audit/Tax"

Control the order with number prefixes

Categories are sorted alphabetically. If you want them to appear in a specific order (e.g. your most-used services first), use a number prefix: "01-GST", "02-Income Tax", "03-Audit", "04-TDS". This also communicates workflow sequence to your team โ€” the number tells them the priority or order of service delivery.

Keep the list short and actionable

5 to 10 well-named categories is enough for most service firms. More categories means more decisions every time a time slot is created โ€” and harder-to-read reports. If you find yourself with more than 15 categories, review and consolidate.

Every time slot must have a category

Categories drive filtering, reporting, and the Time Sheet analytics. A time slot without a category will not appear correctly in any report. Review your time slots monthly to catch any that are uncategorised.

โœ… Monthly audit: Open Categories once a month and check that every active time slot is assigned to a category. If a category is unused, either delete it or rename it so it gets used.
โš ๏ธ Renaming is safer than deleting. If you want to retire a category, rename it to "Archive - [OldName]" rather than deleting it. Deleting a category removes the label from all jobs that use it โ€” renaming preserves history while signalling the category is inactive.

Tips & Notes

โœ… Starter categories for CA firms: GST ยท Income Tax ยท Audit ยท ROC/Companies Act ยท TDS ยท Accounts/Bookkeeping ยท Advisory/Consultation ยท Internal/Admin. Start with these and add only when a genuinely new service area is needed.

Frequently Asked Questions

Can team members see categories?

Team members can see the category assigned to their jobs, but they cannot access the Categories management page or make any changes to categories.

What happens to existing jobs if I delete a category?

Jobs that used the deleted category continue to run normally โ€” they just appear without a category label. No job history or time sheet data is affected. If you want to keep the category label for those jobs, reassign them to a different category before deleting, or simply rename the old category instead of deleting it.

Is there a limit to how many categories I can create?

There is no limit on the number of categories. That said, 8โ€“12 well-named categories is enough for most CA firms. More categories means more complexity in reports and filters.